PRIVACY POLICY

Introduction

This Business Policy outlines the guidelines, principles, and standards that govern the operations of Dream Ticket Private Limited (“the Company”) a leading jewellery company having registered Office at Plot No. 833 & 834, 975 & 976, 2nd Floor Block-B JJ Colony Village Bawana, New Delhi, Delhi-110039 . At Present we are having more than three (3) branches in NCT of Delhi, India and committed to excellence in customer satisfaction, and ethical business practices. All employees, stakeholders, and partners are expected to adhere to these policies.

Ethical Standards

Fair Trade and Responsible Sourcing:  We are committed to sourcing materials responsibly, ensuring that all gemstones and metals are obtained ethically, without supporting child labor, conflict zones, or environmental degradation. We actively engage in fair trade practices to contribute positively to the communities from which we source.

Anti-Corruption: We operate with zero tolerance for corruption. All employees are expected to conduct business with integrity, honesty, and in compliance with local and international anti-corruption laws.

Environmental Sustainability: We are dedicated to minimizing our environmental impact. This includes reducing waste, using eco-friendly packaging, and adopting sustainable practices throughout the supply chain.

Quality Assurance

Craftsmanship Excellence: We are committed to delivering high-quality jewellery to our customers. Our artisans adhere to stringent quality control measures to ensure that each piece meets the highest standards of craftsmanship.

Customer Satisfaction: We prioritize customer satisfaction and stand behind the quality of our products. Our customer service team is dedicated to addressing customer inquiries and concerns promptly and courteously.

Employee Relations

Diversity and Inclusion: We values diversity and inclusion. We provide equal opportunities for all employees, irrespective of race, gender, age, religion, or any other characteristic protected by law.

Training and Development: We invest in the continuous training and development of our employees to enhance their skills, knowledge, and job satisfaction. This not only benefits individual employees but also contributes to the overall success of the company.

Health and Safety: We are committed to providing a safe and healthy working environment for all employees. We adhere to all applicable occupational health and safety regulations.

Twenty (20) Months Instalment(s) Framework for Jewellery Products:

This Business Policy specifically outlines guidelines and procedures related to the Twenty (20) Months Instalment(s) Framework for Jewellery Products offered by our Company. These Frameworks are designed to provide customers with flexible and affordable options for purchasing jewellery. All employees, stakeholders, and partners involved in the implementation and communication of these Frameworks are expected to adhere to the policies outlined below.

Framework Structure And Terms:

Eligibility Criteria: Customers eligible for the Twenty (20)-Month(s) Frameworks must meet predefined criteria, including creditworthiness and compliance with the company’s policies.

Framework Duration: The Framework operates over a Twenty (20) Month(s) period, with equal monthly instalment payments of INR 2000/month……………

Interest and Fees: Clear communication of any interest rates or fees associated with the Framework, ensuring transparency and compliance with applicable financial regulations.

Number of Customers in Group: A Group of up to 200 persons will be created each month in this Framework.

Delivery of Jewellery Product: In Initial 11 Months:

For the first Eleven (11) months, you are required to make equal instalment payments, contributing towards your membership in this exclusive Framework.

At the end of these Eleven (11) months, our company will deliver a Gold Coin ( Rs 18000 or instalment of first nine month) of specified value to your doorstep.

A corresponding bill for the Gold Coin will be issued to you for your records.

 Next 9 Months:

Following the delivery of the Gold Coin, the remaining 9 months will continue with equal instalment payments.

20th Instalment Milestone:

Upon successful payment of the Twenth (20th) instalment(s), you will be presented with an exciting option:

You can choose to return the Gold Coin received at the 11th instalment and, in return, receive a stunning jewellery article of specified total value.

Alternatively, if you decide to keep the Gold Coin, you will be eligible for jewellery articles equivalent to the value of the remaining eleven (11) equal instalments.

This unique offer allows you to transform your instalments into valuable assets, providing you with the flexibility to choose between a precious Gold Coin or a beautiful jewellery article.

To facilitate this process smoothly, please keep track of your instalment payments and contact our customer service team at when you reach the 20th instalment milestone. Our team will guide you through the options available and assist you with the seamless transition to the next phase of this exclusive Framework.

We are confident that you will find this offer not only rewarding but also a testament to our commitment to providing innovative and valuable solutions to our valued customers.

Exclusive Offer (Draw) after 1st Instalment:

Upon the successful completion of your 1^st instalment, your name will automatically be included in an Exclusive Offer (Draw). We are excited to announce that one customer will be randomly selected for Exclusive Offer (Draw)  from the company mobile App available in public domain.

Exclusive Prize:

The Exclusive winner of this draw will receive a stunning jewellery article of significant value. What makes this offer even more exciting is that the chosen customer will not be required to pay the remaining instalments! Yes, you read that right – the jewellery article will be presented to you as a gesture of appreciation, and your instalment plan with us will conclude.

How it Works:

Complete your 1^st instalment as scheduled.

Your name will be entered into the Exclusive Offer (Draw) automatically.

Wait for the draw announcement to see if you are the winner.

This is our way of expressing gratitude for your trust and loyalty. We believe in making your association with our Company not just convenient but also filled with pleasant surprises.

Stay tuned for the Exclusive Offer announcement, and who knows, you might be the fortunate one to receive an exquisite jewellery article on the house! We wish you the best of luck, and we look forward to continuing our journey together.

The details of the draw ( Exclusive Offer) amounts shall be as follows: –

Months	Draw Amount
1-5	Jewellery amount Rs. 16,000/-
6-10	Jewellery amount Rs. 26,000/-
11-15	Jewellery amount Rs. 36,000/-
16-20	Jewellery amount Rs. 46,000/-

Customer Communication:

Transparency: Clear and transparent communication of Framework terms, including instalments amounts, payment due dates, and any penalties for non-compliance.

Customer Education: Provide informational material and resources to help customers understand the Twenty (20) Month(s) Framework, empowering them to make informed decisions.

Responsive Customer Service: Establish a dedicated customer service team to address inquiries and concerns related to the Twenty (20) Month(s) Frameworks promptly and courteously.

Financial Management:

Risk Assessment: Implement measures to assess and manage the financial risk associated with the Twenty (20) Month(s) Frameworks, ensuring the company’s financial stability.

Compliance: Adhere to all financial regulations and guidelines applicable to instalments-based Frameworks, including consumer protection laws.

Marketing and Promotion:

Clarity in Marketing Materials: Ensure that all promotional materials clearly communicate the terms and conditions of the Twenty (20) Month(s) Frameworks, avoiding any misleading information.

Ethical Marketing Practices: Adhere to ethical marketing standards, avoiding aggressive tactics and ensuring that marketing materials provide accurate representations of the Framework.